Lockii
Lockii
Docs
  • Docs
  • Changelog
  • Feature requests
  • Support portal
    • Team Members & Permissions
    • Managing Locations
    • Configuring Pricing
    • Using the Schedule & Availability View
    • Customizing Pickup & Return Flows
    • Managing Customers
    • Managing Your Inbox & Alerts
    • Company Settings Overview
    • Stock Units & Instant Book Links
    • Creating & Managing Bookings
    • Reporting & Analytics
    • Lockii Mobile App
    • Using the Dashboard
    • Using the Bookings List
    • Global Search
    • Automated Customer Communications
    • Maintenance Management
    • Products & Inventory
    • Customizing Customer-Facing Language
    • Team Comments & Mentions
    • Comments on Bookings & Customers
    • Managing Booking Change Requests
    • Handover Proof Documents
    • Managing Locations
    • Revenue Recovery for Failed Card Charges
    • Inbox Notifications and Alerts
    • Configuring Pickup and Return Questions
    • Managing Product Photos
    • Time-Based Pricing Modifiers
    • Managing Add-ons

Managing Add-ons

Add-ons are optional extras customers can add during checkout or that your team can attach to a booking. Insurance, delivery fees, helmet hire, and damage waiver are common examples. Set them up once and Lockii prices them automatically on every booking.

Add-ons can charge a flat fee, a percentage of the hire subtotal, or both. Customers see them in checkout and in the order summary. Your team can also add or remove add-ons from an existing booking.

In the app: Settings → Pricing Details → Add-ons

What add-ons do

An add-on is an optional charge linked to a booking:

  • Flat fee — a fixed amount added to the hire (for example $15 delivery).

  • Percentage — a share of the hire subtotal (for example 10% damage waiver).

  • Both — a flat fee plus a percentage on top.

Lockii calculates the final add-on price when the booking is created or updated. Customers choose add-ons at checkout. Staff can toggle add-ons on a booking from the web or mobile app.

Quick guide (web app)

Create an add-on

  1. Go to Settings → Pricing Details.

  2. Scroll to the Add-ons section.

  3. Click the + button to create a new add-on.

  4. Set the name, icon, description, and pricing (flat fee, percentage, or both).

  5. Save. The add-on appears at checkout immediately.

Reorder add-ons

The order you set here is the order customers see at checkout and when staff add add-ons to a booking.

  1. Go to Settings → Pricing Details → Add-ons.

  2. Grab the drag handle on the left of an add-on row.

  3. Drag it up or down to the position you want.

  4. Lockii saves the new order automatically.

Put your most popular or recommended add-ons first so customers see them without scrolling.

Add add-ons to a booking

  1. Open a booking from Bookings.

  2. Find the Add-ons section on the booking detail page.

  3. Select or deselect add-ons as needed. Lockii recalculates the booking total.

Quick guide (mobile app)

Add-on setup and reordering happen in the web app. On mobile, you can add or remove add-ons from an existing booking:

  1. Open a booking.

  2. Tap Add-ons.

  3. Toggle add-ons on or off. Lockii updates the booking total.

Tips

  • Keep add-on names short and clear. Customers should know what they are buying at a glance.

  • Use the description field for details like coverage limits or what is included.

  • Reorder add-ons so your highest-value extras appear first at checkout.

  • Archive add-ons you no longer offer instead of deleting them. Archived add-ons stay on past bookings but disappear from checkout.

PrevTime-Based Pricing Modifiers
NextFind My Booking
Was this helpful?