Mobile App

Work from anywhere with the new Lockii Mobile App, This week we launch into public Beta for iOS with android coming shortly after in the coming weeks.

Join the iOS Beta: https://testflight.apple.com/join/B6r1fsJS

The Lockii Native App is still in beta, you may experience issues or edge cases, please report as much as you can so we can ensure we support as many devices as possible!

You can manage bookings, triage your inbox, and receive real-time alerts in a layout built for touch. Navigation is streamlined, key actions sit one tap away, and deep links open directly to the right screen so you move faster when you’re away from your desk.

Stay on top of what matters with configurable push notifications. Choose the events that trigger alerts, mentions, approvals, payment outcomes, and decide how and when you’re notified.

Put data directly on your home screen with both lock screen widgets and home screen widgets to give you on the fly updates without even opening the Lockii app.

Improvements

• Settings: Add the option to configure date and time formats (MM/DD/YYYY) to match regional preferences

• Time Picker: Update the date time picker to perform better and follow an easier to understand pattern of date selection.

• Checkout Link: Easily generate checkout links to send to customers so they can finish the checkout without needing to create the cart themselves.

• Widgets: Improved widget support for specific versions of iOS and Firefox to increase the amount of customers Lockii can support.

• Widgets: Added fallback support older android devices.

• Widgets: Improved the selectors for the cart button widget.

• Authentication: Add fallback handling for users without a company so you can invite and activate individual accounts without blocking sign-in

• Authentication: Improve login reliability to reduce edge-case session drops and intermittent timeouts during sign-in

• Authentication: Scraping security update to better detect automated traffic and protect accounts from scripted abuse

• Dashboard: Check Activity Log to provide clearer audit trails with consistent timestamps and user attribution

• Dashboard: Setup PostHog to strengthen analytics coverage and surface product usage insights

• Database: Check long query materialisation issues to reduce latency spikes on heavy reports

• Improvement: Improve Coupon Applying with clearer validation and immediate discount previews at checkout

• Improvement: Improve Availability Date Selector for more accurate inventory scheduling and fewer invalid ranges

• Interface: Decide on chip vs action blocks for stock and customer pages to standardize interactions and reduce misclicks

• Interface: Improve Widget Data mapping to show the most relevant fields and remove redundant inputs

• Interface: Make Date Picker Taller for easier selection on touch devices and small screens

• Mobile: Make Portal Mobile Friendly to improve readability, spacing, and tap targets across key pages

• Notifications: Grey Out Notification Text for read items to improve scannability

• Notifications: Improve Notification Text for clearer subjects and consistent action verbs

Fixes

• Bug: Fix Identity & Stripe layout so billing forms render correctly on all screen sizes

• Interface: Fix black flash on reopen and smooth page transitions for a more stable navigation experience

Quo integration

Connect Quo to enable SMS from your QUO numbers, outbound sms will be available to be seen and managed in your QUO dashboard alongside other customer support SMS & Phone calls you may receive allowing you to get one view of your entire customer communication journey.

AI Integrations

Account Management & Automation

Use the Lockii User MCP to safely pull real-time context from your account. You can use this to connect Lockii to Most tools, including chatGPT, Claude, Gemini, OpenClaw and more. You can ask for next availability, summarize bookings, update products, manage inventory and more, all while respecting roles and data scopes. Requests are audited and rate-limited, giving you a useful assistant without exposing more than intended.

Customer Support

Connect Lockii directly to your AI customer support tools to enable them action user requests and get live information about bookings without exposing sensitive user data. This uses the standard AI protocol “MCP” and as such should support any customer support tool that offers AI Integrations.

We’re working on a built in customer support agent. However we will always expose public versions of our MCPs if you wish to integrate Lockii with an alternative customer support solution.

Checkout links

Create reliable checkout links that get customers to the right place faster. You can set a default checkout location, prefill cart items, and other data. Send this link to your customer to have them pay, agree to your contract and follow the standard booking process without needing your help.

Improvements

• Improvement: Improve coupon visibility on mobile with clearer placement near totals and better contrast, so customers find and apply discounts without hunting

• Search: Trim search fields to ignore accidental leading or trailing spaces in global and table searches for more consistent results

• Settings: Remove inbox choice from inbox notification configuration to simplify options and reduce misrouted alerts

• Improvement: Comprehensive report filters

• Improvement: Signup skip for website domain

• Improvement: Add location to Issue page

• Improvement: Improved the process of adding products to a booking.

• Bug: Prevent double bookings and honor maintenance blocks so overlapping reservations no longer slip through calendar checks

• Bug: Correct mobile customer logo sizing so logos display crisply without overflow or clipping

• General: Fix instant checkout link routing so links open the correct location and respect expiry and inventory settings

• General: Resolve item assignment issues so selected items stay attached to bookings and availability updates correctly

• Interface: Ensure pickup form UI events appear in the activity log for full audit visibility

Signup Improvements

Sign up and join teams with greater flexibility. You can now use more login options, choose your workspace during onboarding, and invite teammates and more. Our new login flows reduces back and forth by combining account creation, profile completion, and team selection into a single, clear sequence.

You get faster setup, fewer blocked invites, and a smoother path from first visit to first task. Go to Profile → Manage Profile to choose login methods and defaults, and use Team → Members to manage roles and invitations.

We’ll be following this update up with further expansions to Auth in the coming weeks including permissions customisation and more!

Improvements

• API: Expand Zapier triggers so you can automate more handoffs, returns, and status changes without manual steps.

• Authentication: New improved signup process

• Authentication: Updated account creation process

• Authentication: Expanded team management.

• Authentication: Full Team management enabled.

• Authentication: Collect a display name during signup when the identity provider does not supply one, keeping team rosters clear and searchable.

• Authentication: Update user lookups to rely on workspace members, improving accuracy for search, assignment, and permissions across teams.

• Optimisation: Improved and optimised authentication queries for bigger accounts to reduce loading times.

• General: Add UnReturn Booking so you can reverse a return made in error and restore the booking to an active state.

• Interface: Add the linked stock item to the Return Form view so you can verify inventory and details without switching tabs.

• Interface: Improve Instant Booking quick selects to surface common durations and start times for faster checkout.

• Interface: Show the full date and time on hover in the activity log, giving precise context for audits and reviews.

• Mobile: Improve mobile responsiveness with better spacing, tap targets, and table handling across key pages.

• Performance: Improve maintenance routines to reduce background load and keep the app responsive during long-running tasks.

• Settings: Simplify pricing structures with clearer options and defaults so you can configure rates more quickly and consistently.

Fixes

• API: Fix iglooHome connection so you can link accounts reliably and complete device sync without retries.

• General: Handle negative checkout amounts correctly, allowing refunds and adjustments to post without errors.

Pickup Forms

We’re launching pickup forms into public availability today, you can now require customers to complete a pickup form and upload photos before they get access to lock codes for their items. You’ll find all the same automations you rely on for returns, available for pickups now as well. Including proactive alerts, notifications for pickup issues & GPS integrations. You can enable pickup forms today by going to settings > preferences and clicking “Enable” next to pickup forms.

Secondary features

$0 Checkout Support: You can now allow customers to checkout for $0. To ensure security of your items though we do still collect and save a copy of the customers card, however we don’t charge anything to it. This also means you can still apply stripe radar rules to ensure you have card details up to your standard.

New Embed Options: You can now directly embed a checkout button for individual products, best used for pages built directly around a singular product vertical.

Refund Activity Log: View who issued a refund, when it happened, and the reason, all in one timeline.

Agreement Documentation: Lockii now exposes your customers explicit agreement to your terms & agreements directly in the dashboard along with the information we use to validate it, including customer location, browser and IP Address. You can also now download a copy of this documentation at any time.

Improvements

• Improvement: Add category filters to widgets so customers narrow results faster and reach the right items with fewer clicks

• Improvement: Simplify mobile checkout with fewer steps, clearer progress, and larger tap targets to improve completion rates on small screens

• Interface: Improve confirmation page with clearer status, next-step links, and a cleaner layout that highlights what to do next

Improved Checkout

We’re releasing our updated checkout! Designed inline with research and guidelines from industry giants like Shopify, it increases readability, reduces loading time by 40%, and in our AB testing we’ve seen a 15-30%+ lift in conversion on checkout pages across Lockii.

MCP in Settings

Set your MCP value in app settings so your team and integrations work from a single source of truth. You can update the value without code changes and apply it consistently across checkout and invoices. This makes configuration simpler and reduces mismatches between environments. Go to Settings → Configuration to turn it on.

Improvements

• API: Send Stripe more checkout data so you can reconcile payments faster and reduce manual matching

• Dashboard: Invoice improvements for clearer information

• Improvement: Improve Checkout UI for better readability and mobile responsiveness

• Improvement: Improve Order Errors with clearer messages and actionable next steps

• Refund Logs: Better audit logging for refunds and payment changes.

• Interface: Add tooltip to Save button to explain what gets saved and where

• Interface: Change all “Hire” to “Booking” for consistent language across the app

• Performance: Optimise reservation queries to speed up page loads under heavy data

• Search: Enhance search ordering so the most relevant items appear first

• Settings: Add MCP to Settings so you can manage MCP centrally without code changes

Fixes

• API: Widgets handle HTTP/HTTPS environments more reliably for consistent embeds

• Bug: Fixed confirmation page refresh issue so reloading no longer risks duplicate actions

• Dashboard: Upcoming bookings now display correctly in the list

• General: Fixed cancellation and reservation issues so status changes apply reliably

• Interface: Subscription display issue resolved so plan details and status show correctly

• Quick Fix: Fix service overflow so content no longer spills outside its container

• Settings: Field now applies correctly to “every day after” as intended

Optimising for growth

Lockii has been growing fast lately so today we’ve released a large update with improvements to how we handle availability and reservations. This is also laying the groundwork for the next 2 big updates coming over the next month. You should see better loading times on widgets and availability pickers around the app.

Referral program

Our referral program is now live for all subscribed customers with an ongoing commission for businesses you refer us to as well as special offers for larger referrals.

Multi Item Checkout

As a part of this release we’ve also been able to enable quality first party multi-item checkout. For admins this means you can now add multiple stock items to every booking, for customers you can enable multi item checkout by going to Settings > Preferences and changing to “Multi Item”.

For businesses built primarily around single item hire we recommend continuing to utilise single item checkout as it is more optimised and conversion friendly for industries like trailer hire, car hire, boat hire and more.

To support this release you’ll also find a new cart widget that can be embedded anywhere on your site.

Improvements

• BackOffice: Improved the process of adding items to bookings by shortcutting location selection when you directly select a stock item.

• BackOffice: Added a new availability checker component to ensure double bookings are properly addressed.

• BackOffice: Updated UI to allow adding multiple items at once.

• BackOffice: Improved displaying of issues on the booking management page when a item is missing a lock or a booking date is in the past.

• BackOffice: improved ordering of objects on all lists around lockii.

• Customer: Added cart viewing for customers.

• Customer: Added cart buttons to relevant components.

• Customer: Added quantity checking to availability calculation.

• Customer: Added cart open component that can be added to customer sites.

• Integration: Improved GPS tracking logic to support more edge cases securely.

• API: Updated sync engine version to support new functionality and query types.

• API: Added initial MCP support for basic customer support actions.

Fixes

• Customer: Fixed edge case in checkout where some fields could be cleared shortly after opening the page

• Customer: Fixed bug on confirmation page that could delay proper results loading

• Customer: Fixed bug with identity verification that could cause issues with receiving verified results

Item Map

View every active item on a live map with real-time status, location, and availability. You can filter by status, location group, date range, and tags to see what is out, due, reserved, or idle. Click any pin to open the item drawer with photos, upcoming bookings, maintenance holds, and quick links to orders and customers.

Maintenance

Plan, track, and complete maintenance with clearer workflows and better guardrails. You can create recurring schedules, attach checklists, and place availability holds. Each item keeps a basic service history with notes and dates, along with a photo history from every return so you can prove compliance and understand lifetime performance.

Improvements

• API: Add Datafast events to webhooks so you can reconcile payments and trigger automations. Configure in Settings → Integrations

• API: Twillio Integration lets you send SMS confirmations and reminders via Twilio. Go to Settings → Integrations → Twilio

• Article: Do Case Studys to showcase workflows and outcomes you can replicate

• Article: How to automate your rental business with iglooHome locks and Lockii, a practical step-by-step guide

• Authentication: Verification Flow Customisation to tailor ID checks and messaging per risk level. Manage in Settings → Verification

• Dashboard: Export quick links button for one‑click access to your most-used exports

• Dashboard: Make Schedule More Visual with improved colors, density, and zoom for readability

• Dashboard: Map View adds a dedicated panel for quick location context in daily operations

• General: Early Return Stuff to release inventory sooner and adjust charges appropriately

• Improvement: Add back to website button to checkout so buyers can easily return to your site

• Improvement: Improve Top Right Buttons for clearer primary actions and faster access

• Improvement: Updated customer checkout to be white labelled further

• Interface: Display Order Number On Confirmation so customers can reference it immediately

• Interface: Link to pricing details from item for quicker edits to pricing templates

• Interface: Order Item Table Better with improved spacing, sorting, and inline actions

• Interface: Ordering Of Addons so you control the display order for buyers

• Interface: Product Image Click On Image to enlarge images for better detail

• Notifications: Add an Email send rule for Add-ons to trigger targeted messages when specific add-ons are added

• Search: No Customer on customer search should show create, adding a quick “Create customer” action when no match exists

• Settings: Duplicate Pricing Templates to speed setup from existing configurations

• Settings: Manual Codes to support custom coupon or access codes with defined rules

• Settings: Updated From Old Domain Names for smoother redirects and recognition of legacy domains

• Settings: White label checkout pages to run a fully branded checkout on your domain

Fixes

• Bug: Fix Back To Website On Mobile so the back-to-website action appears and works on small screens

• Bug: Random Ordering Of Stock Items On Product Page corrected to a consistent, predictable order

• Bug: Fix Maintence Stock Searching so maintenance stock results return accurately

• Bug: Fix Coupon Code Calc to compute totals correctly across discounts and taxes

• General: Returning Fixes to ensure fees, inventory, and statuses update reliably during returns

• Interface: Add-on icon not working properly now renders consistently across browsers

• Interface: Overlapping fields resolved so inputs no longer collide on narrow screens

• Mobile: Mobile sidebar fixes improve opening, layout, and scrolling on phones

• Search: Check category filter so selections persist and results match the chosen category

Maintenance

Manage maintenance across your inventory from one place so you keep equipment reliable and available. Create tasks from inspections or GPS check-ins, set priorities and due dates, and take items out of circulation while work is in progress.

This matters because it reduces avoidable downtime and gives you a clear history of what was done and when. Maintenance actions appear in the item audit log and respect date context, so you can trace issues later and stay compliant. Use Maintenance Mode to pause availability during planned work, and safely delete or update records with permission-based controls.

This is part one, of maintenance features, we'd love to hear feedback and requests before we expand this functionality further.

Secondary features

Customer Report. View customer performance at a glance with filters for date range, location, and activity. Export results for finance or follow-ups so you can act quickly on trends. Go to Reports → Customers. Available today on all plans.

Improvements

• Database: Add maintenance events to item audit logs so you can trace work history with timestamps and actors

• Database: Update item audit logs to respect event dates for more accurate chronological views

• Improvement: Create a Browse page so you can more quickly see how lockii will look on your site

• Interface: Add cancellation confirmation to prevent accidental cancellations and reduce rework

• Interface: Introduce a clash component that highlights scheduling conflicts before you confirm

• Interface: Allow safe deletion of maintenance records with clear confirmations and permissions

• Interface: Make activity log entries clickable for stock so you can jump straight to the related item

• Interface: Keep the Return button visible whenever applicable to speed up processing

• Interface: Modernize key input fields for clarity, accessibility, and consistency

• Interface: Show the updated code after an extension to avoid confusion in handovers

• Interface: Display status icons consistently across lists and details for faster visual scanning

• Mobile: Ensure maintenance flows work with GPS so you can confirm location when recording work

• Mobile: Improve mobile usability with better tap targets and stability on slower connections

• Notifications: Detect emails attempted after a booking return and guide you to the right channel

• Search: Add one-click category clearing so you can reset filters and start fresh

• Search: Improve customer search with faster, more forgiving matching across names and contacts

• Search: Refine default sorting for active stock so high-priority items surface first

• Settings: Add opening hours per location so customers know when to collect and return

• Settings: Add location access details to share pickup and return instructions with customers

• Settings: Add a location-level tax override to handle local tax rules without custom workarounds

Fixes

• API: Normalize Meta Pixel event naming to ensure events are received and attributed correctly

• Bug: Fix Zapier triggers so new and updated records consistently fire automations

• Bug: Resolve item description spacing so text renders cleanly across views

• Dashboard: Fix tracking on returns so analytics reliably capture return events

• Database: Resolve category deletion issues to prevent orphaned references and allow safe removal

• Database: Fix location deletion to remove related data correctly and avoid partial deletes

• Interface: Fix Schedule page rendering and interactions for a stable planning experience

• Interface: Ensure return forms display in a reliable, predictable order every time

• Notifications: Clear the email field when switching to SMS in the composer to avoid mixed messages