Maintenance

Manage maintenance across your inventory from one place so you keep equipment reliable and available. Create tasks from inspections or GPS check-ins, set priorities and due dates, and take items out of circulation while work is in progress.

This matters because it reduces avoidable downtime and gives you a clear history of what was done and when. Maintenance actions appear in the item audit log and respect date context, so you can trace issues later and stay compliant. Use Maintenance Mode to pause availability during planned work, and safely delete or update records with permission-based controls.

This is part one, of maintenance features, we'd love to hear feedback and requests before we expand this functionality further.

Secondary features

Customer Report. View customer performance at a glance with filters for date range, location, and activity. Export results for finance or follow-ups so you can act quickly on trends. Go to Reports → Customers. Available today on all plans.

Improvements

Database: Add maintenance events to item audit logs so you can trace work history with timestamps and actors
Database: Update item audit logs to respect event dates for more accurate chronological views
Improvement: Create a Browse page so you can more quickly see how lockii will look on your site
Interface: Add cancellation confirmation to prevent accidental cancellations and reduce rework
Interface: Introduce a clash component that highlights scheduling conflicts before you confirm
Interface: Allow safe deletion of maintenance records with clear confirmations and permissions
Interface: Make activity log entries clickable for stock so you can jump straight to the related item
Interface: Keep the Return button visible whenever applicable to speed up processing
Interface: Modernize key input fields for clarity, accessibility, and consistency
Interface: Show the updated code after an extension to avoid confusion in handovers
Interface: Display status icons consistently across lists and details for faster visual scanning
Mobile: Ensure maintenance flows work with GPS so you can confirm location when recording work
Mobile: Improve mobile usability with better tap targets and stability on slower connections
Notifications: Detect emails attempted after a booking return and guide you to the right channel
Search: Add one-click category clearing so you can reset filters and start fresh
Search: Improve customer search with faster, more forgiving matching across names and contacts
Search: Refine default sorting for active stock so high-priority items surface first
Settings: Add opening hours per location so customers know when to collect and return
Settings: Add location access details to share pickup and return instructions with customers
Settings: Add a location-level tax override to handle local tax rules without custom workarounds

Fixes

API: Normalize Meta Pixel event naming to ensure events are received and attributed correctly
Bug: Fix Zapier triggers so new and updated records consistently fire automations
Bug: Resolve item description spacing so text renders cleanly across views
Dashboard: Fix tracking on returns so analytics reliably capture return events
Database: Resolve category deletion issues to prevent orphaned references and allow safe removal
Database: Fix location deletion to remove related data correctly and avoid partial deletes
Interface: Fix Schedule page rendering and interactions for a stable planning experience
Interface: Ensure return forms display in a reliable, predictable order every time
Notifications: Clear the email field when switching to SMS in the composer to avoid mixed messages

Lockii changelog

Maintenance Pt.1

Notification & Returns Improvements

Return Photos & Forms

Performance & Data Integrations

Document Generation & Manual Refunds

Email Previews & Performance

Coupons & Add-ons

Customer Order Finding

GPS Tracking Support

Google Analytics & Pixel Support

Activity Log

Bug Fixes & Bookings Report

Hire Extensions

Initial Launch