Lockii's Settings page is where you configure your entire business. This article maps every settings tab so you know where to find what you need.
In the app: Settings
Tab
What it configures
Link
Company Details
Name, logo, contact info, tax rate, tax ID (shown on invoices), date/time format, default phone country
Website & Embeds
Hosted pages, embed codes (including customer account widgets), custom domain, analytics
Manage Members
Team invitations, roles, permissions
Communications
Automated email and SMS message plans
Booking Flow
Pickup/return forms, photos, quiz steps, instructions
Preferences
Booking options, stock assignment, checkout terms, privacy policy, confirmation page, booking change request policies, late charges, late charges
Pricing Details
Pricing templates, coupons, add-on services
Integrations
Stripe, identity, insurance verification, SMS, GPS, API keys, MCP, webhooks
Locations
Hire sites, GPS zones, operating hours, blackout dates, site access locks, Google review links
Locks
iglooHome smart lock pairing and management
Language
Customize customer-facing UI text and CSV import/export
Billing
Your Lockii subscription plan
Referrals
Partner referral program
Several settings tabs now open items in their own editor page instead of inline modals:
Locations — click a location or Add Location to open the map-based editor
Pricing templates, coupons, and services — click any item in Pricing Details to open its editor
This keeps long forms (like location maps and coupon rules) easier to work with.
Lockii picks distance and speed units automatically from your company profile. There is no separate units setting.
Imperial (miles, feet, mph) when your currency is USD or your Default phone country is United States (US).
Metric (kilometers, meters, km/h) for all other setups.
These units appear on stock maps, GPS return status on bookings, checkout location distances, location zone labels on the map editor, and tracker speed readouts in the web and mobile apps.
Set Default phone country under Company Details so checkout forms and unit labels match your market.
Under Settings → Preferences → Stock assignment, choose when Lockii pins a specific stock unit to a booking:
At Pickup (default for new accounts) — bookings hold pooled capacity until pickup. Lockii assigns the best available unit automatically when the hire starts.
At Reservation (Legacy) — Lockii assigns a unit as soon as the booking is confirmed.
See Stock Assignment: At Pickup Mode for the full workflow.
Under Settings → Preferences, set Maximum booking length to cap how long a single hire can run.
Leave the field empty for no limit.
Enter a value in hours (15-minute increments). For example 4 limits hires to four hours.
Lockii enforces this limit at online checkout, in the booking editor, and when customers extend or reschedule. Customers see a clear message when their selected dates exceed the limit.
Use this when your pricing model or turnaround time only supports short hires (for example half-day trailers or hourly equipment).
Under Settings → Preferences → Late Charges, turn on automatic extensions for overdue hires.
When a booking passes its return time and the customer has not returned the item, Lockii can:
Wait for your overdue buffer (default 30 minutes) after the current end time
Extend the booking by your extension length (default 2 hours)
Charge the customer's saved card for the extra hire time, or add the amount to the unpaid balance if the charge fails
Send your automated order auto extended communication when the extension succeeds
Lockii keeps extending in blocks until the customer returns or a charge conflict blocks the booking. You can also extend an overdue booking manually from the booking editor.
Late charges run automatically in the background. You do not need staff on the phone to collect overdue fees.
Under Settings → Preferences → Late Charges, turn on automatic extensions for overdue hires.
When a booking passes its return time and the customer has not returned the item, Lockii can:
Wait for your overdue buffer (default 30 minutes) after the current end time
Extend the booking by your extension length (default 2 hours)
Charge the customer's saved card for the extra hire time, or add the amount to the unpaid balance if the charge fails
Send your automated order auto extended communication when the extension succeeds
Lockii keeps extending in blocks until the customer returns or a charge conflict blocks the booking. You can also extend an overdue booking manually from the booking editor.
Late charges run automatically in the background. You do not need staff on the phone to collect overdue fees.
Under Settings → Preferences → Customer checkout terms, you can configure:
Short description — shown as a summary at checkout before customers open the full document
Full terms and conditions — rich text shown when customers expand terms at checkout and when they agree before pickup
Privacy policy — shown at checkout, on account pages, and appended to the terms agreement. Lockii ships a default template you can edit or reset at any time.
The default privacy policy template includes a Mobile information and text messaging section. It states that mobile numbers and SMS consent are not shared with third parties for marketing, and that SMS providers only use data to deliver messages customers have requested (such as sign-in codes and booking notifications).
Lockii records a terms agreement on each booking after the customer confirms on their confirmation page. Staff can open a terms proof PDF from the booking timeline and invalidate the agreement when a re-sign is needed.
If you change the customer on a booking after terms were agreed, Lockii clears that agreement. The new customer must agree again before pickup unlocks.
See Customer Pickup & Lock Codes.
Under Settings → Website & Embeds, you can embed the customer account experience on your site:
<lockii-account> — inline account page where customers sign in and see their bookings
<lockii-account-button> — button that opens the account in a popup. Add label="My bookings" to customize the text.
See Customer Accounts for the full customer flow.
If you're setting up a new account, work through these tabs in order:
Company Details — name, logo, tax, default phone country
Integrations — connect Stripe
Locations — add hire sites, operating hours, and blackout dates
Pricing Details — set rates
Locks — connect iglooHome
Website & Embeds — add to your site
Communications — customise messages
Booking Flow — pickup and return setup
Preferences — stock assignment, max booking length, lalate cha charges, terges, terms, privacy policy, booking change request policies, and booking padding
See Getting Started With Self Hire for the full walkthrough.
Use Global Search (⌘K) to jump directly to any settings tab.
Most settings tabs have their own dedicated help article. Check the Back Office and Integrations sections.
Add your Tax ID under Company Details if you need it printed on customer invoices.
Set Default phone country under Company Details so checkout and customer forms pre-select the right country code. For US operators, this also switches distance labels to miles and mph across the app.
Start and end of booking padding under Preferences accept 15-minute increments (for example 0.25 = 15 minutes, 0.5 = 30 minutes). Lockii snaps values to the nearest 15 minutes automatically. Returned bookings free up stock sooner because padding stops at the actual return time.
Turn on Late Charges if you want overdue hires to extend and bill automatically without staff chasing customers.
Turn on Late Charges if you want overdue hires to extend and bill automatically without staff chasing customers.
