Customer-facing emails from Lockii now show your Business address in the footer when you have one saved under Settings → Company Details.
This applies to booking confirmations, reminders, identity verification requests, licence upload links, and other messages Lockii sends on your behalf. Customers see your company name plus your address instead of a generic platform location.
In the app: Settings → Company Details
Enter your street address, city, and region in Business address.
Save your changes.
The next customer email Lockii sends will include your address in the footer.
Leave the field blank if you do not want an address line in email footers. Your company name still appears.
Staff inbox notifications still use the Lockii platform footer.
Your Business address was already used on invoices and some PDFs. Email footers now match.
Sender addresses still follow your custom domain setup. See Automated Customer Communications.
Use the same address you show on invoices and your website so customers recognise it.
Review footers after you move premises or rebrand.
Pair a complete business address with a custom email domain so every touchpoint looks like your business.
