The Products page is where you define what you hire out. A product is a catalog item (e.g. "6x4 Box Trailer") with pricing, photos, and description. Each product can have multiple stock units ā the individual physical items customers actually book.
In the app: Products
Open Products from the sidebar.
Use the category sidebar to filter by product type.
Search by product name using the search bar.
Click Create Product in the header.
Enter a name.
Choose a category (or create one inline).
Select a pricing template from your library, or choose Simple pricing tiers to set tiered rates for this product only.
Enter a base rate when the template requires one.
Click Create. Lockii opens the product editor so you can add photos, description, and stock units.
Tick Add more before creating if you want to set up several products in a row without closing the dialog.
Use product questions when one product type needs extra checks that do not apply to your whole fleet.
Open a product from Products.
In the sidebar, find the Questions field.
Click Add Question and choose an existing question from your library, or create a new one.
Set whether the step is for Pickup or Return, and whether it is a question or photo.
Save. Product-specific steps appear after your global pickup or return steps on bookings that include this product.
See Configuring Pickup and Return Questions for the full setup guide.
Open a product from the list.
Click Add Stock Item.
Enter an identifier customers can recognise in person (e.g. rego number, unit #3).
Assign a location and optionally a smart lock or GPS tracker.
Save. The stock unit is now bookable.
Use this when a product should stay bookable in the back office but not appear anywhere customers browse online.
Open the product from Products.
Click the āÆ menu in the top-right corner of the product editor.
Toggle Publicly Viewable off to hide the product from customer-facing browse pages.
Lockii saves immediately. You will see a confirmation when the update completes.
To show the product on your booking site again, open the same menu and turn Publicly Viewable back on.
Use the Export menu in the header.
Options include JSON export of products and a CSV of instant-book links for all stock units.
Each product supports one main photo plus up to five additional gallery images (six images total).
Open a product and scroll to the Photos section in the sidebar.
Upload a main image first.
Click Add photo to upload gallery images.
Drag gallery images to reorder them.
Clear photos help customers choose the right item and reduce support questions before pickup.
Some products you want to book internally but not promote on your customer-facing catalog. Examples include fleet vehicles reserved for staff, seasonal items you are not advertising yet, or equipment you only sell through partner bookings.
Turning off Publicly Viewable keeps the product active in your back office while removing it from customer-facing discovery.
What changes when a product is hidden:
Staff can still find and book it when creating or editing bookings in the back office.
It no longer appears on hosted browse pages, website widgets, the public Browse API, or SEO feeds.
Customer-facing instant book links and checkout buttons for that product stop working.
What does not change:
Existing confirmed bookings for the product continue as normal.
Stock units, locks, and pricing stay attached to the product.
Your team can still manage the product and its stock from the back office.
Hidden products are different from archived products. Archiving retires a product from your active catalog. Hiding keeps it bookable for your team without showing it to customers online.
Concept
What it is
Example
Product
The hireable type with shared pricing & photos
"Small Trailer"
Stock unit
A specific physical item
Trailer rego ABC123
Customers book stock units (either assigned automatically or via instant-book links). Multiple stock units of the same product share pricing but have independent schedules.
The Lockii mobile app does not include a full product editor. Use the web app to create products, set pricing, and configure product-specific questions. You can view stock units from the Stock tab on mobile.
One product per product type, not per individual item. Add stock units for each physical item.
Use clear stock identifiers so customers can find their trailer or kayak on-site.
Turn off Publicly Viewable for items you book over the phone but do not want on your website.
If you are retiring a product entirely, archive it instead of hiding it.
Add product-specific questions for high-risk or specialist items instead of adding extra steps for your whole fleet.
See Stock Units & Instant Book Links for QR codes and per-unit booking.
