This process assumes you have no prior experience with Self Service rentals and that you are either looking to support self service for the first time, or have an existing rental business that would like to offer it.
Sign In To Lockii.app
All you need is your email and company name, we wont start charging you until your trail is over (No Credit Card Required)
Order Your Smart Locks
Head to iglooHome's website, or click on the link in your dashboard to find your local distributor. Make sure you get enough for either your first location, or your whole fleet.
Connect a payment processor
Go to Settings > Integrations and connect stripe. You're now ready to take payments!
Setup your Locations in Lockii
Now go to Settings > Locations and create your locations, make sure to enter accurate information and addresses as is this used to help find your closest customers.
Setup your stock in Lockii
Create your products, and stock in Lockii. Create one product per product type, IE "Small Trailer", then create stock for all the items you have of that type. Set the stock ID to be something recognisable on the trailer like the Rego, or an item number and make you assign the stock items to their relevant locations.
Connect Your Website
Connect Lockii to your website by installing the following some of the instructions on this page. To help you get started quicker, you can also use our hosted page. You'll find the link in settings!
This should only take a few minutes, so feel free to reach out to our team for help.
Connect Your Locks
Once your locks have arrived! Follow the instructions on the packet to connect them to your phone for the first time and then open Lockii. Go to Settings > Locks and click "Connect Locks", you'll need to sign in using the details you used when you connected your locks. (If you add more locks you'll need to sign in again)
Assign & Attach Your Locks
In real life, attach or setup your locks to secure your item. Then in Lockii, assign the relevant lock, to the relevant stock item.
Setting Up Pickups & Returns
The pickup & return quiz can be customised to require photos of your choosing and questions of your choosing, you can customise them by going to Settings > Preferences and scrolling down to Pickups & Returns. We recommend keeping the process short to ensure customers complete it.
Setting Up Identity Verification
If you would like to verify customer identities as part of the process you can follow the steps in This Article, which will walk you through the process of setting up secure identity verification.
Happy Hiring!!
You're ready to take your first hires, Looking to customise Lockii further, you can find some more optional things to add to your rental process below!
If you would like to verify customer identities as part of the process you can follow the steps in THIS ARTICLE, which will walk you through the process of setting up secure identity verification.
If you'd like to customise what messages are sent to your customers and when, you can go to Settings > Communications, here you can setup custom rules and messages (Pro Tip, Type :: at any point to insert variables.
Interested in setting up a GPS provider or connection? follow This Article, if we don't already have a direct integration with them, please contact [email protected] and we'll setup the connection for you.
The return quiz can be customised to require photos of your choosing and return questions of your choosing, you can customise them by going to Settings > Preferences.
You can setup an SMS provider of your choice using this article. We recommend waiting to set this up as it can take a while to get approved by your local telecom authority!
