Lockii is automated self-service rental software for hire businesses that want to offer fully contactless rentals. It lets you hire out almost anything — from trailers, kayaks, canoes and equipment, through to space hire and paddle boards — without needing staff on-site for every booking.
With Lockii, your customers can discover items, book online, unlock using digital locks, extend their bookings and return items on their own. Behind the scenes, Lockii connects bookings, payments, locks, GPS tracking and messaging into a single system, so you can scale to many locations with minimal admin.
Lockii is built for rental and hire businesses that want to:
Offer 24/7, contactless pickup and drop-off
Reduce manual handovers and customer support
Expand to new locations without adding staff
Turn a side hustle into a scalable, multi-location operation
Typical use cases include:
Trailer hire
Kayak, canoe and paddle board hire
Equipment and tool hire
Bike, scooter, surf and other vehicle hire
Space hire (e.g. lockers, storage, parking)
“Anything” else that can be hired with a lock and a schedule
Lockii brings together everything you need to run a self-service rental operation:
Accepts bookings online 24/7
Customers can book through embeddable widgets on your website, hosted pages, or instant booking QR/NFC codes on your items.
Verifies customer identity (optional)
You can require customers to verify their identity documents during checkout to keep your fleet secure.
Assigns stock and generates lock codes
Lockii automatically assigns the most efficient item for each booking and generates a time-limited pin code for compatible smart locks (e.g. igloohome). The code only works for the duration of the booking.
Keeps customers informed automatically
Email and SMS automations are sent throughout the booking lifecycle, including confirmations, reminders, pickup/return details and more.
Guides customers through pickup and return
Customers pick up at their convenience using their lock code, then return items by following a guided process that can include forms, photos and GPS location checks.
Keeps you Informed
Lockii monitors customers bookings and notifies you when things go wrong, when bookings are overdue or when customers forget to fill out forms meaning you can always keep on top of bookings no matter how many you have
Logs, tracks and reports on everything
Lockii keeps an audit log for every item and booking, tracks location via GPS where supported, and gives you reporting that goes beyond just revenue.
The result: around 95% of bookings never need a human to step in, letting you focus on growing your business instead of handing out keys.
24/7 online bookings
Embed Lockii’s booking widgets into your website or link to hosted pages to accept bookings at any time.
Instant bookings via QR & NFC
Place QR codes or NFC tags on items so customers can start an in-person booking from their phone.
Customer self-service
Customers can:
Make and manage bookings online
Extend bookings and pay the difference without contacting support
View their lock code and booking details on a confirmation page
Identity verification (optional)
Require customers to verify their identity documents as part of the booking flow, adding a layer of security for high-value or high-risk items.
Automated messaging
Configure email and SMS schedules so customers:
Receive confirmation and lock code details
Get reminders before pickup and return
Are notified about extensions, issues or follow-up steps
This gives your customers a smooth, modern, self-service experience while reducing inbound support requests.
Lockii is designed as “one pane of glass” to run a contactless hire business.
Proactive Alerting
Be alerted when bookings are running late
Be alerted to customer issues
Get notified when customers extend their bookings
Get alerts when GPS detects stolen items
Inventory & schedule management
See all items in one place with accurate status and availability
View and edit schedules across your fleet with a calendar / schedule view
Block out items for maintenance and track important service dates
Use an item audit log to track history and condition over time
Seamless lock integration
Integrate compatible digital locks so codes are generated and updated automatically
Use deterministic codes so there are no out-of-date or reused codes
GPS tracking
Track where items are (for supported devices)
Automatically log pickup and return locations
Be notified of potential theft or missing items quickly
Return forms & photos
Collect photos and forms at return to document condition
Trace damage through the item’s return history
Ensure a consistent return process across all customers and locations
Multi-location support
Support many locations, including cross-location upselling
Localise the experience so customers find the closest or best option
Scale from a few to hundreds of locations without reinventing your workflow
Message automation tools
Build message workflows with an inline variable editor
Configure schedules and rules to match your customer journey
Keep communications consistent and on-brand across locations
Actionable reporting
Go beyond revenue totals and see:
Extensions and their impact
Pricing distribution
Utilisation across your fleet
Use data to refine pricing, inventory and operations
Lockii is designed to connect with the tools you already use:
Website / CMS integrations
Embed booking widgets into your existing website
Use hosted pages when you don’t want to manage a full site
Lock integrations
Connect to compatible digital locks (e.g. igloohome) for automated code generation
Payment providers
Use PCI-certified payment processors (such as Stripe) for secure, compliant online payments
Other tools
Integrations are designed to help you automate more of your workflow as you grow
Here’s what a standard self-service booking flow looks like from end to end:
Finds an item on your website or via a QR/NFC tag
Selects dates/times and any add-ons (e.g. insurance, extra equipment)
Completes identity verification if required
Pays online and receives a confirmation
Lockii automatically selects the best item based on availability and utilisation
Generates a time-limited lock code for the booking
Sends the code and pickup instructions via email/SMS and the confirmation page
Arrives at the location at their chosen time
Uses the code to unlock the item (no staff needed)
GPS or other tracking tools can log pickup
You’ll be notified of any issues here.
Automated messages keep customers informed
Customers can extend the booking online and pay the difference
You can monitor status and location through the back office if needed
You will be notified of bookings be overdue, or issues with GPS tracking
Follows return instructions
Uploads photos and completes return forms as configured
GPS and/or other checks confirm the item is back
You'll be notified of any issues here
Lockii updates the item’s status and schedule
Return data (photos, forms, timestamps) is stored in the audit log
The item is ready for the next booking
For your business:
Reduce staff time spent on handovers and coordination
Increase utilisation across your fleet (more bookings per item)
Expand to more locations without proportional staffing costs
Standardise processes and reduce errors
Get clearer visibility into performance and issues
For your customers:
Book at any time, from anywhere
Pick up and return at their convenience
Transparent, automated communications (no chasing)
Modern, contactless experience they can trust
Lockii is purpose-built for self-service hire. It started with one of the first self-service paddleboard vending machines in regional Australia, and has grown into a platform supporting self-service rentals around the world.
Our mission is to democratise self-service rental technology so anyone can build and scale their own self-hire business—without needing a million-dollar software budget.
If you’re ready to set up your automated, self-service rental business, you can get started with Lockii or book a meeting with our team to see how it fits your model.
