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    • Setting Up Your Account
    • Getting Started With Self Hire
    • What Is Lockii?

Setting Up Your Account

The quick start guide for Lockii.

Welcome to Lockii! The Automated Rental Platform, Let’s get you set up!

If this is your first time operating as a contactless hire business, we've got some tips to get started. If you're moving over from another provider, scroll down a little further.

What you need to get started

  • Items to hire

  • iglooHome locks or equivalent

  • A Lockii account

Setup Steps

  1. Connect Your Lock Provider

    Go to Settings > Locks and connect your lock provider by clicking "Connect". You will be redirected to the provider and back to Lockii after authorising.

  2. Connect Your Payment Provider

    Go to Settings > Integrations and connect your payment provider by clicking "Connect". If you don’t already have an account with a provider, you will be asked to create one.

    You will be redirected back to Lockii after authorising.

  3. Create a Product

    Go to Products and click on "Create Product". Select a pricing tier then add an image and any other details

  4. Add Stock Items

    Click "Add Stock Item" and enter an identifier for your item and select one of your connected locks.

    Note: Stock item identifiers should be something customers can use to identify their item in person.

  5. Create Your First Order

    Click create new order, and select a customer, and pickup date, location and your first product before clicking "Save New Order", your order will be saved and a code generated immediately.

  6. Embed Lockii On Your Website

    To start taking orders add Lockii to your website!

    Head to Settings > Website & Embeds and follow our instructions to embed Lockii on your website.

Need to verify customer identities?

If you would like to verify customer identities as part of the process, the steps are outlined in THIS ARTICLE.

Want to customise your customer messaging?

If you'd like to customise what messages are sent to your customers and when, you can go to Settings > Communications. Here you can set up custom rules and messages

(Pro Tip, Type :: at any point to insert variables)

Want to use GPS tracking?

Interested in setting up a GPS provider or connection? Follow the article here.

If we don't already have a direct integration with your provider, please contact [email protected] and we'll confirm the connection for you.

Want to customise the return quiz?

The return quiz can be customised to require photos of your choosing and return questions of your choosing. You can customise them by navigating to Settings > Preferences.

Want to send SMS as well as Email?

You can setup an SMS provider of your choice using this article.

We recommend waiting to set this up as a priority telecom authorities are known to be slow to approve requests.

NextGetting Started With Self Hire
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