Connecting Stripe Payments

Follow the steps below to connect Stripe payments to your Lockii dashboard:

Step 1: Create or Access Your Stripe Account

• Go to https://stripe.com

• Sign up for a new account or log in with your existing credentials

• Complete your account setup including business verification if required

• Ensure your account is in good standing and can accept payments

Step 2: Connect Your Stripe Account to Lockii

• Go to your Lockii Dashboard

• Navigate to Settings > Integrations > Payment Integration

• Click Connect Stripe Account

• You'll be redirected to Stripe's secure connection page

• Review the permissions Lockii is requesting:

  • Process payments on your behalf

  • View transaction data

  • Manage payment methods

  • Handle refunds and disputes

• Click Connect to authorize the connection

Step 3: Configure Payment Settings

• Return to your Lockii dashboard

• Verify your Stripe account appears as "Connected"

• Configure your payment preferences:

  • Currency settings

  • Tax calculations

  • Refund policies

  • Payment methods accepted

Step 4: Test Your Integration

• Create a test booking to ensure payments process correctly

• Check that funds appear in your Stripe dashboard

• Verify customer receipts are sent properly

• Test refund functionality if needed

Managing Your Stripe Account

• View Transactions: Access detailed payment reports in your Stripe dashboard

• Handle Disputes: Manage chargebacks and disputes directly through Stripe

• Update Settings: Modify payout schedules and account details in Stripe

• Disconnect: You can disconnect Lockii from your Stripe account at any time

Saved cards and Smart Retry

When customers pay through Lockii checkout, their card can be saved for future charges on the same booking. If a saved-card charge fails when you collect from the booking, you can turn on Smart Retry so Stripe keeps attempting the card on its automatic retry schedule.

See Smart Retry for Failed Card Charges for how to enable and monitor retries from a booking.

Security & Compliance

• Lockii uses Stripe Connect for secure account linking

• No sensitive payment data is stored on Lockii servers

• All transactions are processed through Stripe's PCI-compliant infrastructure

• You maintain full control over your Stripe account settings

Support

If you encounter issues connecting your Stripe account, ensure:

• Your Stripe account is fully verified

• You have the necessary permissions to connect third-party applications

• Your business type is supported by both Stripe and Lockii