It’s been a busy month at Lockii! We’ve doubled our customer base once again so we’ve spent the month chasing down edge cases and improving overall stability and of course most importantly conversion!!!

You should also see plenty of improvements across our mobile apps, including over a 100+ small improvements and fixes around Lockii.

Customer Identity Logs

We’ve released an update to how we store and track changes to customer accounts over time, including a full activity log of both changes to customers as well as changes to a customers identity information. We’ve also added tracked expiry to identity documents in Lockii meaning expired documents now automatically get removed from Lockii

Insurance Verification Availability

We’ve now made insurance verification more generally available to Lockii customers in the US. As part of this you’re now able to request customers verify their insurance information directly with their providers.

UI Overhaul

We’ve taken some time to do a large overhaul to the Lockii UI including a massive simplification of our sidebars. Lockii is growing rapidly at the moment and as we continue to add features to Lockii we think its important that information stays easily available without crowding your view so we’ve taken the time to make this clearer and easier to understand, and hidden away actions less commonly used into less obtrusive buttons ect.

Locations, locks, and operating hours

Operating hours are now configurable per day, per location. This means you can create a more details opening schedule as well as have locations only open on specific days.

Identity and verification

Manual customer verification is faster to work through, document expiry is tracked, and pickup/return photos now capture at higher resolution. Identity data is stored separately from the main record, and an optional upload path is available for pickup and return photos.

Coupon Improvements

We’ve expanded our support for coupons with a built in coupon expiry date and better information on usage and a better application experience for customers.

Mobile App Improvements

We’ve released sweeping updates to performance and reactivity to our mobile apps making them faster and easier to use.

Checkout and sharing

Checkout link pages have an Email button for sending directly to customers, and stock instant booking links can generate a QR code for print or in-person sharing.

Communications

Message sending now supports delayed delivery, a Positive Experience filter for targeted follow-ups, and additional filter options across communication rules.

Other Improvements

• Unpaid bookings filter on the bookings list

• Added the ability to add a business number (ABN, LLC #) to invoices.

• Shopify "Why Shopify" page for merchants evaluating the integration

• Reporting fixes - Faster loading!

• Optionally enable customers uploading photos for specific questions rather than just allowing in canvas uploads.

• You can now filter bookings based on payment status

• Checkout buttons can be tied to a specific location

• lock pin code updates now propagate to future bookings rather than only current ones.

• Improved GPS Return timing accuracy

• Added more checks for bookings placed well after they are due to start

• Added expanded options to filter communication sending

• Mobile app schedule page is now available.

• Archived stock availability issues fixed

Fixes

• On Hire totals now match the On Hire page

• Fixed Edge Case for maintenance reservations after products are moved.

• Fixed Bookings Browse Page Time & Date Filtering

• Infinite scroll restored on the bookings page

• Inbox page no longer breaks when nested under an order

• Simple pricing no longer stretches to infinite height

• Close button and layout corrected in the multi-image product modal

• Resolved button rendering issues on photo upload