Pickup Forms

We’re launching pickup forms into public availability today, you can now require customers to complete a pickup form and upload photos before they get access to lock codes for their items. You’ll find all the same automations you rely on for returns, available for pickups now as well. Including proactive alerts, notifications for pickup issues & GPS integrations. You can enable pickup forms today by going to settings > preferences and clicking “Enable” next to pickup forms.

Secondary features

$0 Checkout Support: You can now allow customers to checkout for $0. To ensure security of your items though we do still collect and save a copy of the customers card, however we don’t charge anything to it. This also means you can still apply stripe radar rules to ensure you have card details up to your standard.

New Embed Options: You can now directly embed a checkout button for individual products, best used for pages built directly around a singular product vertical.

Refund Activity Log: View who issued a refund, when it happened, and the reason, all in one timeline.

Agreement Documentation: Lockii now exposes your customers explicit agreement to your terms & agreements directly in the dashboard along with the information we use to validate it, including customer location, browser and IP Address. You can also now download a copy of this documentation at any time.

Improvements

• Improvement: Add category filters to widgets so customers narrow results faster and reach the right items with fewer clicks

• Improvement: Simplify mobile checkout with fewer steps, clearer progress, and larger tap targets to improve completion rates on small screens

• Interface: Improve confirmation page with clearer status, next-step links, and a cleaner layout that highlights what to do next